Privacy Policy
Last Updated: September 30, 2026
This Privacy Policy describes how glowinglark collects, uses, and protects personal information provided through this website. We are committed to protecting your privacy and handling your data in accordance with UK data protection legislation.
Information We Collect
Information You Provide
When you submit enquiries or service requests through our website, we collect the following information:
- Your name
- Email address
- Organisation name
- Service preferences
- Any additional information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain technical information including:
- Browser type and version
- Operating system
- IP address
- Pages visited and time spent on pages
- Referral source
How We Use Your Information
We use collected information for the following purposes:
- Responding to your enquiries about our environmental consulting services
- Providing information about requested services
- Scheduling consultations and service delivery
- Improving our website functionality and user experience
- Complying with legal obligations
Legal Basis for Processing
We process your personal data under the following legal bases:
- Consent: When you submit forms, you provide explicit consent for us to process your information
- Legitimate Interests: We may process data to improve our services and website functionality
- Legal Obligation: Where required to comply with UK legal requirements
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist in operating our website or conducting our business, under strict confidentiality agreements
- When required by law or to protect our legal rights
- With your explicit consent
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Service enquiry data is typically retained for up to two years from the date of last contact.
Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze site traffic. You can control cookie preferences through our cookie banner. For detailed information about our cookie practices, please refer to our Cookies Policy.
Your Data Protection Rights
Under UK data protection legislation, you have the following rights:
- Right to Access: You can request copies of your personal data
- Right to Rectification: You can request correction of inaccurate data
- Right to Erasure: You can request deletion of your personal data
- Right to Restrict Processing: You can request limitation of how we use your data
- Right to Data Portability: You can request transfer of your data
- Right to Object: You can object to our processing of your personal data
To exercise any of these rights, please contact us at [email protected]
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy regularly.
Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
glowinglark
42 Wellington Street
Leeds LS1 4AB
United Kingdom
Email: [email protected]
Supervisory Authority
If you believe we have not addressed your concerns adequately, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.